Privacy policy

At PrismAndPelt, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you shop with PrismAndPelt, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through payment providers)
• Order history and preferences
• Any information you provide while contacting us

1. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve our products and services
• Send order updates and important notifications
• Share updates about new collections, offers, and promotions (only when permitted)

1. Payment Security

All payments are processed through secure and trusted payment gateways. PrismAndPelt does not store your complete payment card details or sensitive financial information.

1. Cookies

Our website may use cookies to improve your browsing experience, understand customer preferences, and enhance website performance. You can choose to disable cookies through your browser settings.

1. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share necessary information only with trusted service providers such as:

• Delivery partners for order fulfillment
• Payment gateways for secure transactions
• Service providers who help us operate our website

1. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online method of transmission or storage is completely secure, and we cannot guarantee absolute security.

1. Marketing Communications

With your permission, we may send you information about:

• New jewellery collections
• Special offers
• Discounts and promotions

You can unsubscribe from marketing communications at any time.

1. Third-Party Links

Our website may contain links to third-party websites or services. PrismAndPelt is not responsible for the privacy practices or content of these external websites.

1. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal data (where applicable)

1. Changes to This Privacy Policy

PrismAndPelt may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

1. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

PrismAndPelt
Email: [[email protected]]

Thank you for trusting PrismAndPelt.